1. Processing Timeline

Orders placed before 12:00 PM (EST) on business days are processed on the same day. Any orders received after the cut-off time or during weekends and public holidays are processed on the following working day. This ensures smooth handling and accurate packaging before shipment.

2. Shipping Duration

Once dispatched, most shipments within the United States arrive within 3–7 business days. Delivery speed depends on the courier network and the customer’s location. Remote or rural areas may take slightly longer due to extended courier coverage.

3. Order Preparation Time

Before dispatch, each order requires 1–2 business days for inspection, quality checks, and secure packaging. This handling period allows us to ensure every product leaves our facility in good condition and ready for safe delivery.

4. Total Fulfillment Period

The total time frame for delivery is 4–9 business days. This includes both the handling time (1–2 business days) and the transit period (3–7 business days). Customers will receive regular updates, and in case of delays, notifications will be shared promptly to keep them informed.

Pricing, Taxes & Charges

5. Currency & Tax Information

All prices are displayed in USD ($) for transparency. Any applicable taxes or import duties are calculated at checkout before completing the order. Customers are responsible for covering local charges if applied by their country’s customs.

6. Shipping Fee Policy

We currently offer a flat-rate shipping fee of $5 within the United States. In some cases, promotional campaigns may include free shipping, which will be clearly displayed at checkout. Shipping costs, when applicable, are always shown before payment.

7. Delivery Partners & Method

Orders are delivered through trusted courier partners to ensure timely and safe arrival. The delivery method is automatically chosen based on the destination and product weight. Customers will be provided with tracking details once their order has been dispatched.

 Product Handling & Address Rules

8. Product Condition Guarantee

Every item is inspected and carefully packed before shipping. We take great care to ensure the product leaves in excellent condition. Once an order is shipped, the responsibility for safe delivery is transferred to the courier service.

9. Address Accuracy & Verification

Customers are responsible for entering the correct shipping address during checkout. If an incorrect or incomplete address is provided, the order may be delayed or returned. Refunds or replacements are not guaranteed for wrong addresses submitted by the customer.

10. Address Updates

If you need to update your shipping address, requests must be made before the order is processed and shipped. Once a package is dispatched, no address changes or modifications can be made, so please double-check your details at checkout.

Order Management

11. Cancellation Requests

Orders may be cancelled within 12 hours of purchase, provided they have not yet been shipped. Once an order has been dispatched to the courier, cancellations are no longer possible. Please contact us quickly if you wish to request cancellation.

12. Tracking Notifications

After your order is shipped, you will receive an email with a tracking link. This allows you to check real-time delivery updates and the current status of your package. Tracking provides transparency and keeps you informed until delivery.

13. Lost or Damaged Shipments

If your order is lost during transit or arrives damaged, please reach out to us immediately at support@styvero.store. We will work directly with our courier partners to investigate and provide a suitable resolution, such as a replacement or refund.

14. Delivery Delays or Exceptions

While we do our best to meet estimated delivery times, unexpected delays can occur due to weather conditions, peak seasons, or courier disruptions. If there are significant exceptions affecting your order, we will inform you promptly via email.